Star Ponies


 
HomeFAQSearchUsergroupsRegisterLog in

Share | 
 

 Login Troubles

View previous topic View next topic Go down 
AuthorMessage
MajorPoptard
Pony
Pony
avatar

Posts : 72
Join date : 2011-10-01
Location : Sunny, Sunny Florida

PostSubject: Login Troubles   Thu Dec 22, 2011 12:11 pm

Ready for my third day of stomping Imperial scum, I try to log in, only to be told I have no active subscription.

So I click the link, and then patiently waiting 20 minutes until the server selects my number out of a hat, I look to see how many days I have left. Surely they'd only lock me out when I have 0 days left, right? Wrong. I still have 27 days left.

To be fair, those were the free days that came with it, but are they really making me buy a subscription when I still have 9/10 of my free days left? This seems extremely underhanded for Bioware.
Back to top Go down
Twilight Sparkle
Colt
Colt
avatar

Posts : 289
Join date : 2011-06-17
Location : Studying Friendship in Ponyville

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 12:22 pm

call customer support
Back to top Go down
MajorPoptard
Pony
Pony
avatar

Posts : 72
Join date : 2011-10-01
Location : Sunny, Sunny Florida

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 12:33 pm

Does anyone know their number. Since it's taking me 10 minutes just to move from one page to the next. Even the forum post explaining why they're so slow is taking forever to load.
Back to top Go down
Twilight Sparkle
Colt
Colt
avatar

Posts : 289
Join date : 2011-06-17
Location : Studying Friendship in Ponyville

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 12:49 pm

1-855-467-9867
Back to top Go down
MajorPoptard
Pony
Pony
avatar

Posts : 72
Join date : 2011-10-01
Location : Sunny, Sunny Florida

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 12:57 pm

I called. And it said they were too busy.

I followed their advice, and went to the forums. They're also too busy.

I'm about to pray to God for help, but he's probably got 6 billion people he's to busy attending to.
Back to top Go down
Wilowah
Colt
Colt
avatar

Posts : 282
Join date : 2011-11-28
Location : Virginia, United States, North America, Earth, Sol System, Orion Arm, Milky Way Galaxy

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 12:59 pm

When I read it last night, they said in order for you to play, you must have a recurring subscription set up. At the end of he 27 days you will be charged.

That is, if I read that right...
Back to top Go down
http://wilowah.tumblr.com/
Twilight Sparkle
Colt
Colt
avatar

Posts : 289
Join date : 2011-06-17
Location : Studying Friendship in Ponyville

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 1:12 pm

Oh yea Wilowah is correct, you have to add a credit card or game time card to your account. If you use a credit card it will charge you 1$ for validation, but nothing else until the next billing cycle. With the game time card you get the 30 free days and then it starts taking from the 60 days of the card.
Back to top Go down
MajorPoptard
Pony
Pony
avatar

Posts : 72
Join date : 2011-10-01
Location : Sunny, Sunny Florida

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 1:19 pm

That's... an adequate, if dissapointing, explanation. It's going to take a whole bunch more pleading with my parents to let me play. I'll just buy a game time card.

But there's still another question I have. If I can't play until I set up an active subscription, then how could I have logged in and played for the past 3 days?
Back to top Go down
Twilight Sparkle
Colt
Colt
avatar

Posts : 289
Join date : 2011-06-17
Location : Studying Friendship in Ponyville

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 1:24 pm

They had a 2-day grace period to allow everyone to get the game and get their codes in.
Back to top Go down
Fluttershy
Founder Mane
Founder Mane
avatar

Posts : 1944
Join date : 2011-06-17
Location : Redmond, Washington

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 1:41 pm

>Goes to fix login
>Asks for Security Question
>Gives me the one I can't seem to enter correctly
>"FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU"
>Try phones
>Get a disconnected beeping noise

_________________
Back to top Go down
http://swtorponies.enjin.com/home
Rydel
Unicorn
Unicorn
avatar

Posts : 829
Join date : 2011-08-11
Location : Orlando

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 3:36 pm

Fluttershy wrote:
>Goes to fix login
>Asks for Security Question
>Gives me the one I can't seem to enter correctly
>"FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU"
>Try phones
>Get a disconnected beeping noise

I'm having the same issue.
To make things worse, it's the least secure question possible for anyone in our guild. "What is your favorite cartoon"
I'm not sure how I'm failing that.
Back to top Go down
http://rydelfox.deviantart.com
Derpy
Mane
avatar

Posts : 1195
Join date : 2011-10-10
Location : England, Russia or Czech

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 3:47 pm

Rydel wrote:
Fluttershy wrote:
>Goes to fix login
>Asks for Security Question
>Gives me the one I can't seem to enter correctly
>"FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU"
>Try phones
>Get a disconnected beeping noise

I'm having the same issue.
To make things worse, it's the least secure question possible for anyone in our guild. "What is your favorite cartoon"
I'm not sure how I'm failing that.

Ye, hmm I wonder what the answer may be, perhaps the same as mine. I had the car model/make thing and I could not remember the exact typing (i.e. Did I use capitals? Was there a space? etc.) for ages.

_________________
Victory and a Muffin!
Rule 34(b) of the Interwebz: If it exists, there is a pony of it.

Derpyn, Toughen, Bluffin, Roughen, Flithy-rich, Ironwill, Timberwulf, Ahuizotl
Back to top Go down
MajorPoptard
Pony
Pony
avatar

Posts : 72
Join date : 2011-10-01
Location : Sunny, Sunny Florida

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 3:49 pm

Well, My Little Pony Friendship Is Magic is 34 characters, so it's reasonable that somewhere along the line you might make a mistake.

I had trouble on getting my current residence wrong until I remembered I needed to add a "street" to the end.
Back to top Go down
Ekeli
Colt
Colt
avatar

Posts : 185
Join date : 2011-07-24
Location : Iowa (USA for you EU folks)

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 5:08 pm

Letting you guys know, I used my empty paypal account to set up a subscription, and it's working so far.
Back to top Go down
Rydel
Unicorn
Unicorn
avatar

Posts : 829
Join date : 2011-08-11
Location : Orlando

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 7:42 pm

MajorPoptard wrote:
Well, My Little Pony Friendship Is Magic is 34 characters, so it's reasonable that somewhere along the line you might make a mistake.

I had trouble on getting my current residence wrong until I remembered I needed to add a "street" to the end.

Also: Did I put a colon?
Did I put just "My Little Pony," "Friendship is Magic," or the whole thing?
Did I abbreviate any part of it?
Did I just put "duh"?
Back to top Go down
http://rydelfox.deviantart.com
MajorPoptard
Pony
Pony
avatar

Posts : 72
Join date : 2011-10-01
Location : Sunny, Sunny Florida

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 7:59 pm

Rydel wrote:
MajorPoptard wrote:
Well, My Little Pony Friendship Is Magic is 34 characters, so it's reasonable that somewhere along the line you might make a mistake.

I had trouble on getting my current residence wrong until I remembered I needed to add a "street" to the end.

Also: Did I put a colon?
Did I put just "My Little Pony," "Friendship is Magic," or the whole thing?
Did I abbreviate any part of it?
Did I just put "duh"?

Unlike you Jedi, I can't read minds. So you tell me where you went wrong. Of course it's your fault and not the overloaded server's.

And as for my subscription, I'm afraid I won't be getting on until Christmas day, because Bioware loves to taunt you by making you pay 30 extra dollars after spending 90 already.
Back to top Go down
Chewbacabra
Pony
Pony
avatar

Posts : 75
Join date : 2011-07-03

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 8:52 pm

Rydel wrote:
MajorPoptard wrote:
Well, My Little Pony Friendship Is Magic is 34 characters, so it's reasonable that somewhere along the line you might make a mistake.

I had trouble on getting my current residence wrong until I remembered I needed to add a "street" to the end.

Also: Did I put a colon?
Did I put just "My Little Pony," "Friendship is Magic," or the whole thing?
Did I abbreviate any part of it?
Did I just put "duh"?

Or did you just type Pony Pony Pony Pony until you ran out of characters?
Back to top Go down
crazyBE
Unicorn
Unicorn
avatar

Posts : 881
Join date : 2011-12-20
Location : Belgium

PostSubject: Re: Login Troubles   Thu Dec 22, 2011 9:55 pm

See this is why i wrote down the answers to the question =)

Also short answers, aka mlp for fav cartoon, ftw =D
Back to top Go down
Guest
Guest



PostSubject: Re: Login Troubles   Thu Dec 22, 2011 10:59 pm

Chewbacabra wrote:
Rydel wrote:
MajorPoptard wrote:
Well, My Little Pony Friendship Is Magic is 34 characters, so it's reasonable that somewhere along the line you might make a mistake.

I had trouble on getting my current residence wrong until I remembered I needed to add a "street" to the end.

Also: Did I put a colon?
Did I put just "My Little Pony," "Friendship is Magic," or the whole thing?
Did I abbreviate any part of it?
Did I just put "duh"?

Or did you just type Pony Pony Pony Pony until you ran out of characters?

I did that for all my security questions.
Back to top Go down
Derpy
Mane
avatar

Posts : 1195
Join date : 2011-10-10
Location : England, Russia or Czech

PostSubject: Re: Login Troubles   Fri Dec 23, 2011 8:52 am

Amorphic wrote:
Chewbacabra wrote:
Rydel wrote:
MajorPoptard wrote:
Well, My Little Pony Friendship Is Magic is 34 characters, so it's reasonable that somewhere along the line you might make a mistake.

I had trouble on getting my current residence wrong until I remembered I needed to add a "street" to the end.

Also: Did I put a colon?
Did I put just "My Little Pony," "Friendship is Magic," or the whole thing?
Did I abbreviate any part of it?
Did I just put "duh"?

Or did you just type Pony Pony Pony Pony until you ran out of characters?

I did that for all my security questions.

Fav pet: Pony
Location: Ponyville
Fav movie: Ponies the Anthology
Car: Mustang Very Happy

_________________
Victory and a Muffin!
Rule 34(b) of the Interwebz: If it exists, there is a pony of it.

Derpyn, Toughen, Bluffin, Roughen, Flithy-rich, Ironwill, Timberwulf, Ahuizotl
Back to top Go down
Rydel
Unicorn
Unicorn
avatar

Posts : 829
Join date : 2011-08-11
Location : Orlando

PostSubject: Re: Login Troubles   Fri Dec 23, 2011 2:13 pm

Called tech support. Learned that I fail at spelling.
Back to top Go down
http://rydelfox.deviantart.com
Derpy
Mane
avatar

Posts : 1195
Join date : 2011-10-10
Location : England, Russia or Czech

PostSubject: Re: Login Troubles   Wed Dec 28, 2011 4:14 am

Bastards locked my account for not remembering security questions....a week after I remembered them. =/ Now I gotta call them and think what you will but I am not exactly comfortable with telling complete strangers that my fav cartoon is MLP. Not amused.

_________________
Victory and a Muffin!
Rule 34(b) of the Interwebz: If it exists, there is a pony of it.

Derpyn, Toughen, Bluffin, Roughen, Flithy-rich, Ironwill, Timberwulf, Ahuizotl
Back to top Go down
Sponsored content




PostSubject: Re: Login Troubles   

Back to top Go down
 

Login Troubles

View previous topic View next topic Back to top 

 Similar topics

-
» login 3 times only?
» Nintendo's E3 press site login
» http://proxy.lunet.edu:2048/login
» http://webserver.macu.edu:2048/login
» http://swansong.asumh.edu:2048/login
Page 1 of 1

Permissions in this forum:You cannot reply to topics in this forum
Star Ponies :: SWTOR Discussion :: SWTOR Help-